Bangor Golf Club

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Privacy Policy

At Bangor Golf Club your privacy is important to us. We are committed to protecting and respecting your personal data in accordance with the Data Protection Act 1998 (DPA) and the EU General Data Protection Regulation (GDPR).

How to contact us regarding our privacy policy

Any questions regarding this ‘Privacy Policy’ and our privacy practices should be sent by email to office@bangorgolfclubni.co.uk or by writing to Bangor Golf Club, Broadway, Bangor, BT20 4RH.

What information do we collect about you?

We will collect information on our members, visitors, competitors and employees. We collect only the information required from you to be able to fulfil our contractual obligations to you, or, if you have consented, to provide marketing information on social or golf events.

For example, when you contact us about membership we may request personal details such as your name, address, DOB, telephone number, email address and where applicable your handicap and golfing experience.

How is your information used?

For members – We will use your information to respond to your enquiries, process orders that you have placed with us (products, services, or membership), carry out our obligations to you arising from your membership, notify you of changes to our service or send you other information  communications which you have consented to.

For visitors/competitors – we will use the information to manage your golf tee time and your golf score if entering a competition. If you have consented, we may use the information to send you details of golf events or offers.

For  employees – we will use the information to manage your salary, tax and NI.

Event communications

BGC has informed members via email about various events – social and golfing – over many years and will continue to do so. However, it is important that you are aware that you have a choice about whether you wish to receive these notifications from us.

If you have previously received marketing information on social or golf events from us, you can withdraw consent to both or either of these at any time by emailing the office with your instruction (office@bangorgolfclubni.co.uk). We will aim to cease the delivery of all marketing communications to you within 20 days of receipt of your email. You will be reminded of the opportunity to opt out in all future marketing messages.

For non-members we collect personal information when you book golf or enter a prize draw. We use that information to let you know about events or offers you may be interested in. You will be reminded of the opportunity to opt out in all future marketing messages.

We do not rent or trade email lists with other organisations and businesses.

We use an external supplier to deliver emails (BRS). For more information refer to BRS’s Privacy Notice.

Individuals Rights

You have the right to request a copy of the information we hold about you. We will, where possible, always supply your personal data in a convenient and transferable format within 20 days.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or erase information that you think is inaccurate.

If you would like us to erase your personal information from our systems, then where possible (if not required for statutory or contractual requirements) we will do so within 20 days and provide confirmation that your data has been removed from our systems.

At the time of collecting data you have the right to object to the club holding certain information about you.

How long do we keep your information?

We will hold your personal information on our systems indefinitely for marketing purposes or until you notify us that you no longer wish us to do so, unless your request contradicts our statutory obligations.

Who has access to your information?

Our internal data processors have access to the data for the purposes of delivering to you the services you have contracted for.

In order to respond to fulfil our contractual obligations to you, we may need to record your information on systems provided by our service providers:

  • Clubminder – member details for managing subscriptions and social fund accounts
  • BRS – member details for managing emails, timesheets and club facilities
  • Golfnet – member details for handicap and GUI membership
  • Hitachi – for managing monthly payments
  • HandicapMaster – for managing competitions and handicaps
  • SAGE – for paying staff salaries

When we use external service providers, we disclose only the personal information that is absolutely necessary in order to deliver the service. We also have contracts in place with all Service Providers that requires them to keep your information secure and not to use it for their own direct marketing purposes. We will remain in control of your data at all times.

We will not, under any circumstances, sell, rent or share your personal information with any third parties for their specific marketing purposes.

Security precautions

Our website is protected with 128 Bit SSL encryption. This means that any information we collect from you via our website is protected and secure.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

In the unlikely event of our systems and your data being breached, then we will notify you within at least 20 days including full details of what parts of your personal data have been compromised.

Google analytics

We use Google Analytics, to collect standard internet log information and details of visitor behaviour patterns on our website. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Links from us to other websites

In order to provide you with further information or additional reference points, our website may contain links to other websites run by other organisations.

Please be aware, that we cannot be responsible for the protection and privacy of your information which you provide whilst visiting other websites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Complaints procedure

If at any point you wish to raise a complaint about how we have handled your personal data, then please contact us at office@bangorgolfclubni.co.uk . If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).

Review of this Policy

We keep this Policy under regular review and will place any updates on our website. This Policy was last updated in May 2018.